Shipping and Handling
Shipping: Free international shipping is included.
Notes on Shipments:
- All Syrian scarves will ship worldwide from either Canada or Singapore.
- All of our parcels are registered with a tracking number to provide you with a peace of mind.
- Please ensure that the shipping address provided is correct. We are unable to redirect parcels once they have been dispatched.
- All orders are sent via registered postage and thus require a recipient to sign for their package. In the event that parcels are returned to us, you would be asked to pay an additional flat-rate processing and delivery fee of US$15.00 for redelivery, or be provided a refund sans the charges incurred for your delivery.
Returns: You are welcome to exchange items within 7 days from the day you received the parcel. However, you would be liable for any additional delivery charges incurred in the delivery back to Threads Of Syria.
Notes on Returns:
We have worked closely with the Syrian women artisans to help them maintain a high standard of their craftsmanship.
Note that the handmade nature of each item means that each item may differ slightly from the image shown online. No two items are exactly identical; each purchase is truly unique. As such, small discrepancies in representation is not considered a defect.